Privacy Policy

Effective Date: February 14, 2026

Your data privacy and security are important to us.

Introduction

SellSync Limited (“SellSync”, “we”, “us”, or “our”) is a Nigerian technology company that provides cloud-based point-of-sale (POS), inventory, payroll, and business analytics software. We respect your privacy and are committed to protecting your personal data in accordance with the Nigeria Data Protection Act 2023 (NDPA) and the General Application and Implementation Directive 2025 (GAID).

This Privacy Policy describes how we collect, use, disclose, store, and protect user information in compliance with applicable Nigerian data protection regulations.

Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Business name and address
  • Login credentials

Business and Operational Data

  • Inventory records
  • Sales transactions
  • Revenue analytics
  • Customer transaction data entered by the user

Payment Data

Payments are processed via Paystack. We do not store debit or credit card information. We may retain transaction confirmations, subscription records, and billing status.

Technical Data

  • IP address
  • Device type
  • Browser information
  • Log files
  • Usage analytics

How We Use Data

  • Provide and improve the SellSync service (POS, inventory, reports, forecasts).
  • Process sales and generate receipts (including SMS/email delivery).
  • Send critical alerts (low stock, expiry, sales summary).
  • Generate AI-powered business insights.
  • Comply with legal obligations and prevent fraud.
  • Deliver core services
  • Process subscriptions (including ₦10,000 mobile tier)
  • Improve system performance

Data Sharing

We may share limited data with:

  • Payment processors
  • Hosting providers
  • Our AI provider for the conversational assistant.
  • SMS/Email service providers for receipts and alerts.
  • Regulatory authorities when legally required

We do not sell user data.

Data Retention

Data is retained while accounts remain active and up to 90 days after deletion unless longer retention is legally required.

Security

We implement encryption, access controls, and secure infrastructure. However, no digital system is entirely immune from risk.

International Transfers

If data is transferred outside Nigeria, adequate safeguards will be implemented.

Children’s Data

SellSync is not intended for individuals under 18 years of age.

User Rights

Users may request access, correction, deletion, or restriction of their data in accordance with Nigerian data protection laws.

Updates

We reserve the right to amend this Policy at any time.